Shipping policy

Thank you for shopping with Whimsy and Woo!

We carefully package every order with love and attention to detail.

Processing Time
Orders are typically processed within 2–4 business days. During new product launches, holidays, or sales, processing may take a little longer.

Shipping
Once your package has shipped, you’ll receive a confirmation email with tracking information.

Shipping times vary depending on your location and the shipping method selected at checkout.

Free Shipping
We offer free U.S. shipping on qualifying orders over $100.00 (before taxes and discounts).

Lost or Delayed Packages
Once a package has been handed to the shipping carrier, delivery is outside our control. If your package appears delayed or lost, please contact the carrier first. If you still need assistance, we’re happy to help.

Incorrect Shipping Address
Please double-check your shipping address before placing your order. We cannot guarantee replacements or refunds for orders shipped to an incorrect address provided at checkout.

Questions?
If you have any questions about your order, please contact us at ShopWhimsyAndWoo@gmail.com.

Thank you for supporting our small business!